This Privacy Policy describes how IN-FORM SPORTS LIMITED (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, interact with us through social media, use our services (including via third-party tools such as Shopify and GoKickflip), or make a purchase from informsports.co.uk (the “Site”).By accessing or using our services, you agree to the terms of this Privacy Policy.
We may update this Privacy Policy to reflect changes to our practices, operations, or legal obligations. We will post any revised policy on our website with a new “Last Updated” date. Please review this page periodically.
We collect your personal information to provide our services, fulfil orders, support customer requests, and improve your experience. We collect this information from:a) Information You Provide to UsThis may include:
• Your name, email address, postal address, phone number
• Billing and shipping information
• Order and return details
• Account login details
• Messages or reviews you submit to usb) Information We Collect AutomaticallyWhen you visit or browse our Site, we may collect:
• Device data (IP address, browser type, time zone)
• Cookies and tracking data
• Browsing activity, time on site, pages visitedc) Information from Third PartiesWe may receive data about you from third parties such as:
• Shopify, our ecommerce platform
• GoKickflip, our product customisation tool (see GoKickflip’s Privacy Policy)
• Payment processors (e.g., for credit card verification or refunds)
• Analytics or advertising platforms
• Social media platforms, if you interact with us there
We use the information we collect for the following purposes:
• Fulfilling Orders: Processing your transactions, managing shipping, handling returns
• Account Management: Creating and managing your account and preferences
• Customer Support: Responding to questions, returns, or complaints
• Marketing and Promotions: Sending promotional content (if you’ve opted in)
• Personalisation: Tailoring our product offerings and ads
• Security and Fraud Prevention: Detecting misuse and safeguarding user data
• Legal and Regulatory Compliance
We use GoKickflip to allow customers to design and customise football kits. By using the customiser on our site, your information may be processed by GoKickflip. Please review their Privacy Policy to understand how they handle your data.Other tools used include:
• Shopify: Platform powering our store
• Stripe/PayPal: Payment processors
• Google Analytics/Facebook Pixel: Usage analysis and advertisingWe ensure all third-party tools we use follow strict data protection standards.
We use cookies and similar technologies to:
• Improve website performance
• Store user preferences
• Provide personalised ads
• Collect analytics
You can control cookie settings through your browser. Blocking cookies may affect your site experience. Learn more from Shopify’s Cookie Policy.
If you engage with our brand on platforms like Instagram, Facebook, TikTok, or Twitter, we may collect publicly available information or information you share with us via direct message, tagging, or comments.
We may also display your social content (e.g. tagged kit photos) on our website or in marketing, with appropriate credit.
We may share your personal information with:
• Service providers (e.g., Shopify, shipping carriers, IT services)
• Payment processors
• Marketing and advertising platforms
• GoKickflip (for kit customisation purposes)
• Legal/regulatory authorities when required
• A buyer or successor in the event of a business transferWe never sell your personal information.
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at info@informsports.co.uk.
We implement industry-standard security measures to protect your data. However, no system is 100% secure.
We retain personal data only for as long as necessary — typically:
• To fulfil orders and returns
• To comply with legal obligations
• To maintain records for customer service or warranty
Our website may be accessed outside of the UK. Your data may be transferred to, processed, or stored in other countries (including the US or EU). We ensure these transfers are compliant with GDPR and UK data protection laws through Standard Contractual Clauses or equivalent mechanisms.
Depending on your location, you may have the right to:
• Access your data
• Request correction or deletion
• Object to data use (e.g., for marketing)
• Withdraw consent at any time
• Lodge a complaint with your data protection authorityTo exercise these rights, contact us at info@informsports.co.uk.
If you have any questions about this Privacy Policy or your data, please contact us at:IN-FORM SPORTS LIMITED
Email: info@informsports.co.ukEffective Date: 25/05/2025